Franklin.diaz
May 21, 2026
"Super easy to put together"
This was way easier to assemble than I thought it would be. The instructions were clear, everything made sense, and I had it put together quickly.
MikeCarrell_55
May 18, 2026
"Nice designs, but I felt a bit brushed off"
The designs are nice overall, and I do like the clean, simple wood look. That said, some of the pieces felt a little too plain for my taste. I was hoping for more modern details or maybe a few more color options. When I brought it up, I kind of felt dismissed, like my feedback wasn’t really taken seriously. It’s not bad by any means, just didn’t totally feel like what I was looking for.
JamesSprinkel
May 05, 2026
"The products themselves are fine, honestly..."
The products themselves are fine, honestly. I didn’t really have any big complaints there. But trying to get help? That got annoying fast. I sent emails and then just sat around waiting, and I ended up having to follow up more than once. Like, come on, I’m not asking for a miracle here. Anyway, it wasn’t a total disaster, but if you need quick answers, this probably isn’t the smoothest experience.
Bessie_godoy95
April 30, 2026
"Shipping delay felt preventable"
I ordered this thinking it would ship a lot sooner, but it ended up taking way longer than I expected. The updates were slow too, which made the wait more frustrating. The product itself was fine once it finally arrived, but the shipping experience was disappointing and felt preventable.
lori-Lilly
April 28, 2026
"I’m happy with it overall. No real..."
I’m happy with it overall. No real complaints from me.
"I bought my Leisurecraft product through..."
I bought my Leisurecraft product through a local dealer, and overall the product itself has been good. No real complaints there. The part that was a bit frustrating was dealing with the dealer — replies were slower than I expected, and the delivery details seemed to change a few times, so I felt like I had to keep following up. The install did go fine in the end, which I appreciated. Personally, I’d say the product is worth it, but the dealer experience was just average for me.
RichardHerman
April 04, 2026
"Good enough, but not flawless"
The wood feels sturdy and I like the overall look, but it wasnt perfect. A few pieces had rough edges, and some of the fit was a little off when I put it together.
adelaide2001
April 01, 2026
"Sauna arrived in good condition"
My sauna delivery went smoothly overall. The driver was friendly, and when I checked everything over, the sauna itself looked fine. The only issue I noticed was that one corner of the box was a little beat up, but thankfully nothing inside seemed damaged.
"When I first got this, I was really..."
When I first got this, I was really happy with how it looked. It had that nice wood finish and fit in perfectly with the spot I had planned for it. For the first couple of months, everything seemed fine and I thought I’d made a good choice. But then I started noticing small cracks in the wood, and over time they became more obvious. It’s disappointing because it looked nice, but it just didn’t hold up the way I expected.
laceymcwilliams2374
March 07, 2026
"I had a warranty issue and was feeling..."
I had a warranty issue and was feeling a little pressured to get it sorted quickly, but they got back to me fast. They sent over what I needed without turning it into a big hassle, which I really appreciated. Overall, I’m happy with the support
adela-Myles
March 04, 2026
"I liked how simple it was to pick..."
I liked how simple it was to pick my size and colors. Everything felt easy to set up, and I’m really happy with how it turned out. It just feels like it’s actually mine.
JohnMcmurray_71
February 28, 2026
"Lead time updates could be clearer"
So... the overall experience was okay, but I wasn’t really sure how long the wait was going to be. A few clearer updates on the lead time would have made things a lot smoother
david1998
February 28, 2026
"Looked great at first, hasn’t held up"
I bought this from Leisurecraft expecting it to last for years. It looked really nice in the beginning, but after a couple of seasons some parts started wearing down and one of the doors doesn’t line up right anymore. Customer support was okay, they did get back to me, it just took longer than I expected. For what it cost, I was hoping it would hold up better over time
lucy-Saenz
February 24, 2026
"Looks nice, but I expected more for the price"
I did receive what I ordered, and to be fair, it looks decent enough. But considering what I paid, I was expecting something that felt a bit more premium. A few parts came across as basic, and the finish wasn’t quite as clean as I’d hoped, which was a little disappointing.
Customer service was fine, I guess, nothing rude or awful, just not especially helpful either. Overall, it’s not a terrible product, but I don’t really feel like I got good value for the money. I probably wouldn’t order again unless the price came down.
hello_marie349
February 19, 2026
"Great cedar smell, but... a bit rough"
It definitely has that nice cedar smell, which I liked right away. But, uh, the finish was kind of disappointing... there were rough spots all over it. It’s okay overall, just not as smooth or polished as I expected...
judith1996
February 10, 2026
"Glad I Found the Right Parts"
I was a little worried I’d have a hard time finding the replacement parts I needed, but it ended up being easy. Such a relief after looking around and not knowing if I’d find the right fit.
Victoria-kemp
January 20, 2026
"Solid hardware that feels reliable"
After putting these on, the first thing I noticed was how sturdy the bolts and hinges felt. They tightened down well and haven’t given me any trouble so far. Based on how they’ve held up, I’m happy with them.
hello_herman108
January 12, 2026
"Assembly was mostly easy, I guess"
Putting it together actually went smoothly. The instructions made sense for the most part and all the pieces lined up like they were supposed to, which was a relief. It did take me longer than I thought it would, and at one point I was kind of annoyed, but it wasn’t a big deal. In the end, I’m happy with how it turned out.
JeanMalone
January 06, 2026
"Everything showed up just right"
I was in a good mood when I opened the package because everything was exactly what I picked online. No missing pieces, no random mix-ups, nothing annoying to deal with. Just a smooth order, and I’m happy with it.
"Packed well and arrived safe"
My order showed up in great shape, which is always the first thing I look for. After seeing how securely everything was packed, it made sense that nothing was damaged. Really solid packaging overall.